This policy outlines how Supreme Steel Workshop LLC collects, uses, protects, and discloses information gathered from users of the website.
1.1 Information We Collect
We only collect information necessary to provide quotes and services. This generally falls into two categories:
Personal Identification Information (PII): Information you voluntarily provide when requesting a quote or contacting us, which may include your name, email address, phone number, and location (Emirate/City).
Non-Personal Identification Information: Data about how you access and use the site, such as browser type, IP address, operating system, and pages viewed, collected via cookies or analytics tools.
1.2 How We Use Collected Information
Supreme Steel Workshop LLC uses your personal information for the following purposes:
To Process Quote Requests: To contact you directly regarding your request for service and to provide an accurate, free quotation.
To Improve Customer Service: Your information helps us respond more effectively to your support needs and service requests.
To Send Periodic Emails: We may use your email address to send you information and updates pertaining to your inquiry.
1.3 How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.
1.4 Sharing Your Personal Information
We do not sell, trade, or rent your Personal Identification Information to others. We may share generic aggregated demographic information (not linked to any personal identification information) with our business partners for the purposes outlined above. We will only share PII with third parties if necessary to fulfill a service you requested (e.g., sharing a location with a contractor for a site visit) or when required by law.
1.5 Compliance with UAE Law
This Privacy Policy is intended to comply with relevant UAE data protection principles and regulations.